Frequently Asked Questions

1. What can I expect during my first session at Pure Massage?
   Your massage therapist will ask about your reasons for getting a massage, your current physical condition, medical history, and any particular areas you would like worked on.
2. How much do I need to undress?
   You will be asked to undress in private; underwear may be left on or off at your discretion. The treatment table is heated for your comfort level, and the therapist can adjust the setting for you if necessary. Your modesty is respected at all times.
3. Does insurance cover my massage services?
   If a physician prescribes it, some insurance providers will cover your massage services. It’s important to review the company policy, and we will be happy to provide you with the therapist’s license number for your paperwork. Please request this information when booking your session.
4. How often should I get a massage?
   Massage offers the most benefits with frequent sessions, and this is why Pure Massage Packages are such a valuable investment for your health! You can notice changes and effects after a minimum of three sessions, so it’s important to get a massage as frequently as possible. Many of our clients enjoy weekly massage services.
5. What do I do during the massage?
   You are encouraged to communicate your needs, likes, and dislikes throughout the session. The therapist will ask about your comfort level at various intervals of the session, and will adjust the treatment accordingly. If you would like a particular area worked on, it’s a good idea to let your therapist know before the session starts. You’ll want to take deep breathes to help flush out the toxins naturally, and stay as relaxed as possible.
6. How do I tip the massage therapist?
   You are encouraged to tip your massage therapist as an expression of gratitude. Most of our clients tip between $8-$10 per one hour of service, and this can vary on the quality of your experience.
7. What should I do after the massage?
   You’ll need to drink plenty of water to flush out toxins from your muscles and enjoy the relaxing feeling! Very deep relaxation is common, and this might make it difficult to concentrate for extended periods of time. Instead, spend some time resting quietly, breathing deeply, and just relaxing. As your body recovers from the session, you may experience some soreness. Hot packs or icing is recommended for specific areas.
8. How can I get a gift card?
   Gift cards are a great way to show appreciation for employees, send a gift for a loved one, or share the Pure Massage experience with a friend! Each gift card can be loaded for any amount, and is presented in an attractive gift card envelope.
9. How much does a one-hour massage cost?
   We offer a 1-hour massage service for $65 at the standard/full price, and exclusive discounted sessions with the purchase of one of our 5 Pure Massage Packages! Since we know how valuable frequent massage sessions are, our prices make a weekly massage session affordable! If it’s your first time here, you can enjoy a one-time introductory rate of just $39.